Locate a Person

How to Find a Detained Immigrant

When someone you love is taken into immigration custody, the first hours feel like a black hole. No call, no address, no idea which facility or even which agency is holding them. The good news is that there is a free, official tool that finds most adults in custody in minutes, and a clear set of steps for when that tool comes up empty. This guide walks through the ICE Online Detainee Locator field by field, where to find the A-Number that makes the search work, why a name sometimes will not appear, and how lawful public-records research can rebuild the missing details and reach the right family members so you can locate your person and get an attorney involved fast.

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A-NumberThe Key to a Clean Match
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The Short Version

Start with the free ICE Online Detainee Locator at locator.ice.gov. Search one of two ways: by the nine-digit A-Number plus country of birth, which gives the cleanest match, or by exact first and last name plus country of birth and date of birth. If the person shows as in custody, the result names the detention facility and the contact details for visits, mail, and the officer on the case. If nothing comes up, do not panic: a new arrest can take more than a day to appear, the name may be spelled or transliterated differently than you typed it, the person may still be in Customs and Border Protection custody, or they may be under eighteen, who do not appear in the system at all. Call the ICE detainee information line, the field office for the area where the arrest happened, and the person’s consulate. People Locator Skip Tracing helps on the part no law firm covers: using lawful public records to rebuild the exact legal name, date of birth, and identity details that make the locator work, and to reach the relatives who can help. We are not attorneys and do not access government custody systems; pair this with a licensed immigration attorney.

Watch: Finding a Detained Immigrant

The locator, the A-Number, and what to do when it comes up empty.

▶ Video Overview

Start With the Online Detainee Locator

The free, official tool that finds most adults in custody in minutes.

The single best first move is the ICE Online Detainee Locator System, a public, no-cost website that anyone can use to search for adults currently in Immigration and Customs Enforcement custody. It runs around the clock and offers Spanish along with several other languages, so the language barrier that often surrounds these cases does not stop you here. The official starting point for federal benefits and agency tools is the federal government’s USA.gov portal, which links straight to the locator and explains who can use it. You do not need to be a lawyer or a relative to run a search, which matters because in the first chaotic hours a friend, a coworker, or a faith-community member is often the one with a working internet connection and a clear head.

The locator answers one urgent question: is this person in ICE custody, and if so, where. When a record matches, the result confirms the person is in custody and names the detention facility holding them, along with the facility’s address, visitation hours, and the contact information you need to send mail or reach the deportation officer assigned to the case. That single screen turns a black hole into an address and a phone number. What the tool will not do is tell you why someone was detained, what comes next legally, or anything about a child, and it is only as good as the information you feed it, which is exactly where most families hit a wall.

The A-Number Is Your Best Search Key

It is the difference between a clean match and a list of maybes.

The locator gives you two ways to search, and they are not equal. The strongest is the Alien Registration Number, usually called the A-Number: the letter A followed by nine digits, paired with the person’s country of birth. ICE itself says an A-Number search returns a better match than a name-and-birthdate search, because it points at one unique file instead of every similarly named person from the same country. If you have it, use it.

Most families do not realize they already have the A-Number sitting in a drawer. It is printed on a green card, an employment authorization card or work permit, a visa stamp in a passport, the immigrant fee handout, and the notices and letters sent by immigration agencies. Pull together every immigration document the person kept at home and look for that “A” followed by nine numbers. If you genuinely cannot find it, the second method still works: enter the exact first name, last name, country of birth, and date of birth. The catch is precision, and that is the subject of the next section, because small differences in how a name was recorded are the most common reason a real person seems to vanish from the system.

The two ways to search, side by side

By A-Number plus country of birth. Cleanest match, fewest false results, and the method ICE recommends. Use this whenever you can find the A-Number on an immigration document.

By name plus country of birth plus date of birth. Works when there is no A-Number, but it is unforgiving about spelling. The legal name on file must match what you type, which is why name variations matter so much.

How to Run the Search

Five steps, in order, the first time you sit down to look.

1

Gather Identity Details

Find the A-Number on any immigration document, and confirm the person’s full legal name as it appears on those papers, their date of birth, and their country of birth. These four facts drive every search.

2

Go to locator.ice.gov

Open the official ICE Online Detainee Locator System. Choose your language if needed. Pick the A-Number search if you have the number; otherwise use the name and birthdate search.

3

Enter and Submit

Type the details exactly as they appear on the documents. With an A-Number, add country of birth. By name, add country of birth and date of birth. Double-check every character before you submit.

4

Read the Result

If the record shows in custody, write down the facility name, address, visitation hours, and officer contact. If it shows released, removed, or transferred, note that too. If there is no match, move to the empty-result steps below.

5

Call Ahead Before Visiting

Locator data can be hours old, and transfers happen fast. Before driving to a facility, call it to confirm the person is still there and to learn that location’s specific rules for calls, mail, and visits.

Why a Real Person Comes Up Empty

A blank result almost never means the person is not in custody. Here is what it usually means.

Not in the System Yet

A brand-new arrest can take more than a day to appear. People held by Customs and Border Protection generally surface after about forty-eight hours. Check again after some time has passed.

The Name Does Not Match

The name on file may be spelled, transliterated, or ordered differently than you typed. Try alternate spellings, swap first and last name, drop the middle name, and test maiden and married names.

They Are in CBP Custody

Someone arrested near the border may be held by Customs and Border Protection, not ICE interior enforcement, especially in the first two days. The agency holding them changes where to look.

The Person Is Under 18

The locator does not return anyone under eighteen, no matter how you search. A minor in custody requires a different, attorney-guided path entirely.

Wrong Country of Birth

Country of birth is a required field and an easy one to guess wrong, particularly for people who left as children. The wrong country returns nothing even when everything else is right.

Already Released or Removed

If the person was released, removed, or transferred recently, the record may read differently or drop off. That status itself is information worth acting on quickly.

When the Locator Fails, Try These Channels

Work them in parallel. Each one reaches a part of the system the others miss.

ChannelWhat It DoesHow to Reach
ICE Detainee Information LineA national phone line that can help locate adults in ICE custody when the website does not return a match.Call 1-888-351-4024 (TDD available)
ICE ERO Field OfficeThe Enforcement and Removal Operations office for the area where the arrest happened can confirm a local booking.Find the field office for the arrest location
Customs and Border ProtectionHolds people arrested near the border in the early days, before any transfer to ICE.CBP custody search
The Person’s ConsulateBy law, the home-country consulate is notified when a national is detained, so it is often a reliable place to ask.The consulate for their country of birth
The Detention FacilityOnce you know the facility, it can confirm the person is there and explain its own rules for calls, mail, and visits.The facility’s published phone number
An Immigration AttorneyCan request information through channels not open to the public and start working the case itself.A licensed immigration attorney

Do not work these one at a time over a week. Put two or three people on different channels at once, because someone can be transferred between facilities or even between agencies while you wait. Keep a single dated log of every call, who you spoke to, and what they said, so the family is not repeating dead ends and an attorney can pick up an organized trail. If you reach a wall on identity itself, with no A-Number and a name that will not match, that is the moment lawful public-records research can do real work.

What to Do Once You Find Them

Finding the facility is step one, not the finish line.

A confirmed location changes your job from searching to connecting. Each detention facility sets its own rules, so call ahead and ask exactly how to put money on a phone or commissary account, when visiting hours are, what identification visitors must bring, and how to send mail so it is not rejected. Detained people usually cannot receive incoming calls but can call out, so getting funds onto their account is often the fastest way to actually hear their voice. Write down the deportation officer’s name and number from the locator result and keep it somewhere everyone in the family can find it.

Then move on the legal track without delay. Immigration custody runs on a clock, and decisions about bond, transfers, and removal can happen quickly, so the single most important next step is getting a licensed immigration attorney involved while the person is still local. None of the steps on this page are legal advice, and the locator does not explain anyone’s rights or options. Our role stays squarely on locating and reaching people lawfully; the legal strategy belongs with counsel who can act on it.

How Skip Tracing Fills the Gaps

We do not access ICE systems. We rebuild what you need to use them.

Rebuilding the identifiers. The locator fails most often not because the person is not in custody, but because the family cannot supply the exact inputs it demands: the precise legal name on file, the real date of birth, the correct country of birth, and ideally the A-Number. Through lawful public-records research, our investigators help reconstruct that identity packet, surfacing documented name variants and spellings, confirming a date of birth, and corroborating the details that let a name-based search finally land. This is the same locate-the-right-record discipline behind our work on people-search research and the broader craft of running a thorough missing-person locate. We do not pull custody records or claim any inside line to government systems; we organize the public-record facts that make the official tools work for you.

Reaching the people who can help. Often the person who can actually move the case, an adult relative, a sponsor, the holder of those immigration documents, is themselves hard to reach. They moved, changed numbers, or live in another state. This is the heart of skip tracing: starting from a name, an old address, or a single phone number and lawfully developing current contact details. The same techniques behind our guides on finding someone who moved without a forwarding address and tracing a person from only a phone number let us connect scattered family fast, so the relative holding the green card or the A-Number can join the effort and an attorney has someone to work with.

What to Gather Before You Search

Five minutes of preparation prevents an hour of dead-end searches.

Before you open the locator, pull together a small packet so you are not guessing field by field. Find the person’s full legal name exactly as it appears on their immigration documents, including the order of first, middle, and last names and any maiden name, because the system matches what is on file, not the nickname everyone uses. Confirm the date of birth and the country of birth, which are both required for a name search and are surprisingly easy to misremember for someone who arrived young. Hunt down the A-Number on a green card, work permit, visa stamp, or prior immigration notice, since it is the one input that makes a clean match. Note where and roughly when the arrest happened, because that tells you which field office and which agency to call if the website draws a blank. Finally, locate the contact details for any relative who holds those documents. With this packet in hand, a search that would have failed on a spelling now has a real chance, and if it still comes up empty, you have handed your investigators and an attorney exactly what they need to keep going. For a legitimate, permissible-purpose request, our team can usually return an initial locate within 24 hours.

Who We Help

Families and advocates trying to find and reach a person in custody, lawfully.

Families

Find and reach a detained relative

Attorneys

Locate clients and reach their kin

Advocates

Support clients lost in the system

Faith Groups

Help a member find a loved one

Sponsors

Reconnect with a person they backed

Friends

Step in when family is far away

Whoever you are, send us what you have, even if it feels like almost nothing: a name and a city, an old address, a single phone number, or a stack of documents you cannot make sense of. Our investigators conduct skip tracing and public-records research for lawful, permissible purposes only, and we are clear about the line we do not cross. We do not access government custody databases, we are not attorneys, and we never present public-records research as legal advice. What we do is rebuild the identity details and family connections that turn a dead-end search into a located person, working alongside the official channels and the attorney who will carry the case. For full-spectrum location work beyond this situation, see our skip tracing services.

Our Commitment

We do not access ICE systems, sell inside information, or give legal advice. We do the lawful research that makes the official tools work: rebuilding the exact identity details a search needs and reaching the relatives who can help. Honest, permissible-purpose skip tracing since 2004, alongside your attorney.

People Locator Skip Tracing Investigation Team – investigators conducting skip tracing and public-records research since 2004, working lawful, investigative-grade sources for legitimate purposes only. Last reviewed 2026. This page is general information, not legal advice.

Frequently Asked Questions

Where do I start to find someone detained by ICE?

Start with the free ICE Online Detainee Locator System at locator.ice.gov. It is public, runs around the clock, and is offered in Spanish and other languages. Search by the nine-digit A-Number plus country of birth for the cleanest match, or by exact name plus country of birth and date of birth if you do not have the A-Number.

What is an A-Number and where do I find it?

The Alien Registration Number, or A-Number, is the letter A followed by nine digits. It is the strongest way to search the locator. You will find it printed on a green card, a work permit, a visa stamp in a passport, the immigrant fee handout, and the notices immigration agencies have mailed. Gather the person’s immigration documents and look for that number.

Why does the locator show no results for someone I know is in custody?

A blank result rarely means they are not detained. A new arrest can take more than a day to appear, the name may be spelled or ordered differently than you typed, the country of birth may be wrong, or the person may be in Customs and Border Protection custody rather than ICE. Try name variations, alternate spellings, and check again after some hours pass.

Can I find a child or someone under 18 in the locator?

No. The ICE Online Detainee Locator System does not return anyone under eighteen, regardless of how you search. A minor in custody follows a different process, and you should contact a licensed immigration attorney and the relevant agencies directly for guidance specific to that situation.

What do I do if the website cannot find them?

Work several channels at once. Call the ICE Detainee Information Line at 1-888-351-4024, contact the ERO field office for the area where the arrest happened, check whether Customs and Border Protection is holding them, and reach the person’s home-country consulate, which is notified by law when a national is detained. Keep a dated log of every call.

Does People Locator Skip Tracing have access to ICE custody data?

No. We do not access government custody databases or claim any inside line to agency systems. What we do is lawful public-records research: rebuilding the exact legal name, date of birth, country of birth, and other identifiers that make the official locator work, and tracing relatives so the family can be reached. We are not attorneys.

How can skip tracing help if I do not have the A-Number?

When there is no A-Number and a name will not match, our investigators use lawful public records to surface documented name variants and spellings, confirm a date of birth, and corroborate the identity details a name-based search needs. We also locate scattered relatives who may hold the documents, so the right person can join the search and supply what the system requires.

What should I do after I find the facility?

Call the facility before visiting, since records can be hours old and transfers happen fast. Ask how to put funds on a phone or commissary account, when visiting hours are, and how to send mail. Most important, get a licensed immigration attorney involved quickly, because bond and transfer decisions move on a tight clock.

Can’t Find Your Person? We Can Help.

When the locator comes up empty, our team rebuilds the identity details and family connections that turn a dead-end search into a located person, lawfully and alongside your attorney. Contact us to get started.

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